ADEPT Installation & Material Warranty

What’s Covered?

Paint Protection Film Limited Warranty – 10 Years Material Cover

Wrap Material – 5 Year Cover

Introduction:

The paint protection film is designed to protect the car’s painted surfaces to which it is applied.

The warranty will indemnify the customer for any manufacturing defect of the paint protection film or an error in its application for a period of ten years from its installation subject to our terms, conditions and exclusions listed below.

The vehicle must be washed and maintained in accordance with the “ADEPT PPF After Care” Instructions which will be issued at the time of collection.

Our terms, conditions and exclusions:

Warranty covers:

The film will not lift, crack or discolour.
The film will protect against damage from minor abrasions and road debris impact incurred from normal road driving.
Any manufacturing or application defect which is brought to our attention within one month of its application. In these circumstances, we will use our best efforts to replace the defective part with the same or the closest alternative should the original paint protection film not be available.

We will not cover:

  • Damage caused by tampering of the film.
  • Damage from a high-pressure jet wash which has been incorrectly used causes lifting or consequential damage to the film.
  • When the customer has failed to bring in their vehicle for the first wrap or paint protection film check over two weeks after the installation.
  • Damage to the film from using non-approved car cleaning products, chemicals or washing methods.
  • Discolouration of film from non-approved car cleaning products. Damage to film from external forces or impacts such as accidents, dents or stone chips that are of such force that they cause the film to be penetrated.
  • Damage or deterioration of the film caused by using an incorrect washing method.
  • General wear and tear including weathering over time.
  • Damage from naturally occurring weather phenomena that cause damage to the paint protection film such as a fierce hailstorm.

Exclusions:

  • Any consequential loss to the car’s paint from the removal of paint film where the car’s paint has not been painted to a good standard.
  • Prior to the paint film application we will use our best endeavours to check and advise to the best of our knowledge if the paint is of sufficient quality and finish to apply paint protection film however we take no responsibility for any consequential loss should the paint come off if the film is removed.
  • Any consequential loss whatsoever from not being able to use your car due to an issue with the paint protection film or for any costs incurred whilst your car is with us for any remedial work.
  • Full payment for PPF services is required prior to the vehicle leaving an ADEPT facility for any warranty claims.
  • Chrome wraps are excluded from our standard 5 Year warranty due to the complexity of fitting and conformity of the material. 

It is essential for any vehicle that comes in for PPF or vinyl wrapping, must be seen for a check over which needs to be carried out within 20 days of the install. Should this not happen, we reserve the right to void your warranty. 

We can not be held accountable for the vinyl manufacturers characteristics & technologies such as orange peel effect, glue hatch marks & lines showing through material

 

Transferring of warranty:

The warranty cannot be transferred if the vehicle is sold.

FAQ’s

Now that you have a better insight into what PPF is and how it can benefit your car, you will be aware of how good the product is for protecting your vehicle’s exterior from debris like stone chips. You may have some questions that you want addressing before making your final decision, so here are 5 that should answer the basics.

When picking a PPF installer, what should I look out for most?
Experience is the main factor that you should take into account when picking a PPF installer. This product is known to be tricky and difficult to correctly install, so you will want to find an installer who has a proven track record. We have over 25 years combined experience with wrap, ppf and vehicle bodywork we also offer a guarantee on the work delivered and only fit the very best products in the market – no cutting corners.
What warranties can I receive when purchasing PPF products?
Paint protection film can come with numerous warranties; however, this will depend on the type of product you purchase. The most common tend to last between 5 and 10 years.
Which PPF product is the best?
As the leader in the PPF industry, Suntek is our manufacturer of choice. Bodyfence by Hexis is a cheaper alternative that we can also fit – feel free to discuss these options with us.
What Alternatives do I have to PPF?

This will depend on the reasons why you are using PPF initially. If your main goal is to protect your car against scratches and stone chips, it’s recommended to stick with PPF. While the smartest consumers will use PPF for their cars, if you are looking for extra protection against bird droppings, UV exposure and other contaminants, a good ceramic coating may be a cheaper alternative worth considering.
While PPF and a ceramic coating serve the same purpose in preventing chemical spills, stopping chemical etch marks and ensuring your vehicle looks newer for longer, ceramic coating creates a hydrophobic surface, makes your car easier to clean, and enhances gloss.